The following terms and conditions are set out by Tranquil House and apply for all the bookings made by our valuable travelers.
All prices and figures mentioned in tariff plans are rates on room per night basis unless otherwise stated. The price mentioned excludes the current government tax and are subject to prevailing rate. The price for the room does not include any other incidental charges. Guest are obliged to pay for other expenses respect to meals, bar, laundry, calls etc on departure end.
The availability of rooms can be limited and/or restricted on certain dates and/or period of time.
There is no charge for the children under age of ten. Children above ten years old are charged as paying adults during their stay. The limited availability of rooms is concerned while we have children more than 10 years.
ARRIVAL AND DEPARTURE
Rooms are available from noon on the day and should be vacated on noon on the day of departure. Check out time is 12 00 noon unless otherwise stated.
DEPOSITS AND PAYMENTS
Deposits and payments are not required for the bookings made but we need an assurance with the reply of the mail send for the booking confirmation. Payment is taken on day of departure or in case of cancellation according to the cancellation terms.
All cancellations should be made in accordance with our cancellation terms and conditions.
Cancellations should be done minimum 3 days prior to arrival. If cancellation is not accordance to terms we reserve the right to charge for one night accommodation. However, guest have right to change the arrangement of the stay with proper notification due change in arrival status. Cancellation made before 3 days will not be charged any price.
COMMENTS OR COMPLAINTS
Satisfaction is our great motto. We would like to hear comments or complaints during your stay at Tranquil House and make it best possible way to resolve the situation immediately. Your valuable comments and complaints helps is to boost up your stay.
Pets or animals are not allowed.
Free parking facilities is available for motorbikes and small sized vehicle (car).
Tranquil Homestay reserve the right to take proper action for disrupting actions and any other breach of terms mentioned above.
Although we made every attempt to ensure accurate information at www.tranquilhomestay.com, we dont bear any responsibility for misunderstanding, errors and omission. We also reserve the right the change the content data without any notice.
The above mentioned terms does not include liability for any unforeseen accidents, negligence personal injuries and will be governed by Nepal Jurisdiction Law on any matter raised.