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Frequently Asked Questions | Tranquil Home Stay
Grab 12% discount on online RESERVATION

FAQs

All mentioned price in tariff plans are per room per night basis on Bed and breakfast plan. Price includes breakfast and room charge but it does not include prevailing government tax

In most of accommodation, you cannot reserve the place without the use of valid credit card. However, we send you confirmation of the booking and you can pay whole amount on arrival.

After submission of the form for the reservation, we send a booking confirmation mail regarding the booking status before 12 hours.

In case of reservation cancellation, please Contact Us or write us at info@tranquilhomestay.com. We will respond with the mail about the status of the cancelled reservation.

  1. Cancellation Policy
  2. CANCELLATION

[All cancellations should be made in accordance with our cancellation terms and conditions. Cancellations should be done minimum 3 days prior to arrival. If cancellation is not accordance to terms we reserve the right to charge for one night accommodation. However, guest have right to change the arrangement of the stay with proper notification due change in arrival status. Cancellation made before 3 days will not be charged any amount. ]
 

No deposits or payment in advance should be made prior arrival. But we want to ensure you to go with deposits and payment terms and conditions.

DEPOSITS AND PAYMENT

[Deposits and payments are not required for the bookings made but we need an assurance with the reply of the mail send for the booking confirmation. Payment is taken on day of departure or in case of cancellation according to the cancellation policy.]

Yes, breakfast is included in the price. But all other meals, bar bills or drink expenses should be paid on the departure day.

We do not ask for the deposits and payment in advance. But if the guest wanted to pay for secure confirmed reservation, we can receive the advance payment. For online payment, please continue Payment Form for Online Payment

As we have limited accommodation facilities with minimum number of travelers, we would like you to Contact us or write us at info@tranquilhomestay.com with the details of the group. We will send a booking status within 24 hours.

Reservation Cancellation Policy is typed under Terms and Conditions.

CANCELLATION

[All cancellations should be made in accordance with our cancellation terms and conditions. Cancellations should be done minimum 3 days prior to arrival. If cancellation is not accordance to terms we reserve the right to charge for one night accommodation. However, guest have right to change the arrangement of the stay with proper notification due change in arrival status. Cancellation made before 3 days will not be charged any amount. ]

Yes. We provide free luggage storage and deposits for our valuable guests. You can leave your belongings before check in and also re-collect after check out or your travel itineraries before departure.

We are linked with various social sites and Google review page. We invite you by mail to write a review after your stay with us. You can simply write reviews at Review us at Google Review us at Tripadvisor

In case of change in the date of reservation, please Contact Us or write us at info@tranquilhomestay.com. We will respond with the mail about the status of the changed reservation.

Power cuts in Nepal are often the case for travelers. Basically, 4 to 12 hours throughout year and less than 4 hours during monsoon has been usual schedule for the power cuts. We used extra back up power to cope power cuts.

Yes, we come to pick you up at the arrival on your request. While submission of reservation, please mention the arrival flight details and Contact us for changes on arrival time or date.

No, the nearest ATM lies nearly 2 km away. You can get your cash out on walking distance of 30 minutes. Most ATM in Kathmandu accept Visa Card, Master Card, American Express, Maestro Card.

We want to make sure whether you got your answers or not. Please Contact us or write us at info@tranquilhomestay.com for more information.

Facilities

Tranquil House is far located from the bustling city of Kathmandu; we tend to provide mentioned services which might ease up staying in our home.

  • 1 Mbps bandwidth Wi- Fi throughout each rooms, hall and garden for your homework and social communication
  • Concierge Service with helpful members to ease your stay
  • Small library case in Hall for readers and travel enthusiast for enjoyment and travel updates
  • Television with multi channel cable in Hall to entertain yourself with sports, drama or world news
  • Read More

Client Testimonials

The place to stay to experience nepal with the best people on Earth as staff!

The place to stay to experience nepal with the best people on Earth as staff!

This is the best hotel in Nepal. The people are amazing and will do anything to help anyone local or there guests. You cannot ask for this level of service and kindness as you would never get it anywhere else! The garden read more

Mitchell, United Kingdom